FREQUENTLY ASKED QUESTIONS
MATERIALS AND QUALITY
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Lynott Jewellery is crafted using high-quality, premium surgical-grade 316 stainless steel, selected for its durability and long-lasting finish.
Our gold pieces feature high-quality PVD 18k gold plating for a premium finish designed for everyday wear.
Our jewellery is hypoallergenic, nickel-free and tarnish-resistant. Material specifications may vary by product. Please refer to the individual product page for full details.
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Quality and durability are at the heart of Lynott Jewellery.
Our pieces are crafted using premium materials, including high-quality surgical-grade 316 stainless steel and PVD 18k gold plating, combining a luxury finish with the durability needed for everyday wear.
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Our jewellery is designed with durability and long-lasting wear in mind. Our PVD 14k/18k gold-plated pieces offer a durable, tarnish-resistant finish.
However, as with all jewellery, proper care will help preserve its appearance for longer. We recommend avoiding prolonged exposure to water, perfume, lotions, sweat and harsh chemicals.However, like all plated jewellery, exposure to the following may affect the plating over time:
● Water
● Perfume
● Lotions
● Sweat
● Chemicals
We recommend removing jewellery before swimming, showering or exercising to maintain its finish
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Our jewellery is crafted using high-quality, nickel-free materials and is designed to be suitable for sensitive skin.
Individual skin chemistry can vary, but our premium surgical-grade stainless steel is selected for its durability and suitability for everyday wear.
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Lynott Jewellery is water-resistant rather than fully waterproof.
Our high-quality materials are designed for everyday wear and can withstand occasional contact with water.
However, to protect the finish and maximise the life of your jewellery, we recommend avoiding prolonged exposure to water, swimming pools, showers and harsh chemicals.
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Yes. Lynott Jewellery is hypoallergenic and nickel-free, making our pieces suitable for most sensitive skin types.
We use high-quality materials, including premium surgical-grade 316 stainless steel, with comfort, quality and everyday wear in mind
DELIVERY AND RETURNS
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No. Kilo Sale items are strictly non-returnable. All Kilo Sale purchases are final, and once an item has been purchased, we cannot offer returns, exchanges, or refunds.
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We ship all Irish orders with An Post, with delivery typically taking 2–3 working days after dispatch.
During busy periods or promotional events, delivery may take slightly longer. -
Yes. Online orders may be returned within:
● 14 days to notify us of cancellation
● A further 14 days to return the item
We also allow returns within 30 days under our extended policy.
Items must be unworn and in original condition.Please note, we do not accept returns for items purchased on Aer Lingus Flights. In this event please contact Aer Lingus Customer Service.
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Yes. We ship internationally with A Post. International delivery times vary depending on destination and customs processing.
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Yes. Once your order is dispatched, you will receive a tracking email from An Post so you can follow your parcel.
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No. Personalised and engraved jewellery, including fingerprint engravings and Charm Bar Necklaces , are non-returnable unless faulty.
Please carefully check spelling and uploaded images before placing your order. -
Due to hygiene reasons, earrings cannot be returned once the hygiene seal has been removed unless faulty.
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All Lynott Jewellery items include a 1 -Year manufacturing warranty covering defects.
If your item is faulty, please email us with your order number and a clear image or video of the
issue.
Your statutory rights under Irish consumer law remain unaffected. -
Belly Bars and Body Jewellery are non returnable or refundable due to hygiene protocol.
WELDING FAQS
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Permanent jewellery is a clasp-free bracelet welded directly onto your wrist during a short in- store appointment.
It is a cosmetic service and can be removed if required. -
Booking deposits are non-refundable but may be rescheduled. The deposit is deducted from
your total on the day of your appointment.
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Permanent jewellery welding is available at selected Lynott Jewellery retail locations in Ireland.
Booking links and availability are available on our website. -
Rewelding within 3 months is complimentary with proof of purchase. After 3 months, a service fee applies.
Lost chains are not refundable.
GENERAL FAQS
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Yes. Lynott Jewellery is designed to offer affordable luxury jewellery in Ireland, combining premium 18k gold plated stainless steel with accessible pricing.
We aim to provide high-quality everyday jewellery without fine jewellery price tags. -
No. Lynott Jewellery gift cards do not expire.
Online gift cards can only be used online.
In-store gift cards can only be used in-store.
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You can shop Lynott Jewellery online at www.lynott-jewellery.com or visit us in-store at selected Irish locations, including:
● Brown Thomas Dundrum
● BT2 Blanchardstown
● Arnotts Dublin
● Brown Thomas Cork
Please check our website for current opening hours and availability. -
Yes. The Lynott Ink Pad is completely ink-free and baby-safe. It uses a clean, no-mess impression method that ensures your baby's skin never comes into contact with ink. Simply press your baby's hand or foot onto the designated side, and the print transfers onto the card without any ink touching their skin.
It's safe, non-toxic, and designed to create beautiful keepsake prints with zero mess and zero risk.
Have something to ask us?
Check the Lynott Jewellery FAQs for a quick answer, or get in touch with us and we’ll be happy to help with your questions. Email us at info@lynottjewellery.com with your queries and we’ll respond as soon as we can.
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LOVED BY YOU
Verified Customer
Placed my order on the app without any issues. Easy to navigate. Received my order within 3 working days. Very happy with the quality of the jewellery. Excellent value for money spent.
Will be ordering again. Very happy customer.
Verified Customer
Quick delivery, easy ordering and the bangle I bought is beautiful 😍
Verified Customer
I love their jewellery so much. 100% would recommend this brand to anyone 😭 itssoo gooodd
Verified Customer
Gorgeous ring, love it
Verified Customer
Lovely jewellery very good 👍 for the price 👌
Verified Customer
Was so so happy with what I ordered !! Ordered a fab necklace, quality is super for such an affordable price.
Verified Customer
Lovely rings but unfortunately they don’t fit my daughter need to return them.
