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Delivery Information

Which countries do you ship to?

We ship worldwide 6+ days a week. Please note we do not as of yet cover custom charges to the UK.

How much is delivery?

€5.95 Domestic Tracked with An Post

€15 International Tracked with UPS

Please note we do not as of yet cover custom charges to the UK.

How long will my delivery take?

LYNOTT Jewellery is based in Dublin, Ireland and can ship from Dublin 6 days per week. Deliveries within Ireland take 1-3* days after shipping and to UK/Europe 3-5 days after shipping. The rest of the world can take up to 7 days after shipping. 

How is my tracked or standard Ireland domestic delivery sent?

Our Irish tracked and standard delivered parcels are sent using An Post.

Lynott Jewellery is unable to accept responsibility for late orders as a result of AnPost or orders that state they have been delivered but yet to be received. Please contact AnPost directly in this unlikely event to investigate missing parcels. 

Refund/Returns policy

Refund/Returns policy

If you do not love your purchase, that is no problem. Please see below the most commonly asked questions in relation to order returns which will answer your query for all queries in relation to returning your item.

Please note that we cannot facilitate exchanges on items that have been purchased online as we operate a return and re order policy only.

*NOTE : We can only return online purchases and any purchases made at a physical Lynott location must be brought back to the location it was purchased from.

Can I return my online purchase for a refund?

A return is no problem once it is sent back within 30 days of the order being received

To be eligible for a return the item must be unworn with no signs of damage, in its original condition and packaging.

The cost of returning an order is the customer’s responsibility, as a small Irish business we are not yet in the position to offer prepaid return’s labels, however it is something we are working to accommodate in the future! 

Items that are not eligible for return are as following : 

1. Earrings

2. Engraved/Personalised items

3. Gift box/ Crackers/ Packaging / promotional packaging

4. Gift Cards

5. All sale items 

Can I exchange my item bought online in any Lynott physical location?

No, online orders can only be returned for a refund. We do not currently offer exchanges on items bought in store.

Please return with your receipt to the location your item was purchased from and our sales assistants will advise.

How do I return my item(s) that were purchased online?

Please follow below instructions in order to return your item : 

Repackage your order with the returned item(s) in the packaging it was received in.

Include a note with the return stating the order number, your email address and reason for returning

*NOTE : If the required information is not included with your order, the return will be unidentified and we will not be able to process refund 

Please send to the following address:

Building K,

Unit 8,

Drinan Enterprise Centre,

Feltrim Road,

Swords,

Co. Dublin

*NOTE : To return your order, we recommend that you use Registered post, as we can only refund items that have been returned to us. We cannot process a return for item’s that have been lost in transit. We do not reimburse you for your postage cost back to us.

Once we receive your return we will issue you with a refund back to the original payment method used within 2-5 working days. During busy periods, please note that there may be delays. Please allow 3-5 working days for monies to be received back to your account.

How do I return my item(s) that were purchased in store?

An item purchased from a physical retail location has to be returned to that same location within 28 days from the date of purchase

To be eligible for a return/exchange the item must be unworn with no signs of damage, in its original condition.

Items purchased in store can be both returned and exchanged 

Please return your item to the same store it was purchased from, along with your receipt and a team member will be able to assist you with either a return or an exchange

Can I return earrings?

Due to hygiene reasons we operate a strict no returns policy on earrings unless faulty

How long will my refund take to process?

Once we receive your return we will issue you with a refund back to the original payment method used within 2-3 working days. Please allow 3-5 working days for monies to be received back to your account.

Note* : During busy periods, refund processing times may vary

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