Join a fun and dynamic team with highly competitive salary, generous bonus initiatives other excellent benefits! As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life.

Are you a dynamic and experienced manager with a passion for jewellery and a proven track record of driving sales? We are seeking a motivated Dual Location Counter Manager to oversee our counters in two of Ireland's largest department stores.

Key Responsibilities:

• Manage operations at two prime counter locations.
• Lead and motivate a team of over 30 staff members including HR and all admin
• Drive sales and achieve quarterly targets, with a €2000 bonus available each quarter for meeting these targets.
• Implement strategies to maximize sales performance and customer satisfaction.
• Monitor and analyze KPIs to ensure targets are met and exceeded.
• Stock and inventory management
• Reporting and presenting initatives to head office
• Ensure visual merchandising standards are maintained to the highest level.
• Provide exceptional customer service and address any customer inquiries or issues.
• Conduct regular staff training and performance evaluations.

Requirements:

• Minimum of 5 years of experience in a management role, preferably within the retail sector.
• Proven track record of achieving sales targets and KPIs.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Target-driven with a proactive approach to driving sales.
• Ability to manage multiple locations and coordinate between teams effectively.
• Passion for retail and a keen eye for detail.

Benefits:

• Competitive salary with a lucrative bonus structure.
• €2000 bonus every quarter for achieving sales targets.
• Opportunity to work in a high end retail environment.
• Career growth and development opportunities.

What to expect from the role

• You will be responsible for the successful execution of the new Lynott jewellery counter team as well as responsible for training and motivating the team to achieve the counter’s targets.
• You will be responsible for tracking targets, distributing individual targets to staff and ensuring these targets are met.
• Organising teams to optimise sales, managing security and stock loss prevention, team rotas and tracking and reporting on the team's sales performance
• You will be responsible for being a part of the launch procedure and ensuring the launch goes smoothly in collaboration with the higher management team.
• You will be expected to follow Lynott Jewellery’s policies and procedures & be confident communicating these to your team.
• You will be responsible for embodying the Lynott Jewellery values and setting exemplary customer service standards & representing the brand with appearance and manner, ensuring your team follows suit.
• You will be responsible for the successful running and trading of the counter
• You will be expected to have a strong counter presence, managing teams presence and influencing the sales space, so enjoying this environment is vital.
• You seek out new initiatives , policies, KPIs, training, methods and practices to implement across the business to further excel its success.
• You nurture and develop the store team, to unlock their full potential and support their development
• Opening and closing of counter, and reconciling the till systems.

An ideal candidate will have:

• Proven experience in tracking and driving sales, managing a large team to also drive sales and profitability in store in a manager or senior sales person role (min 2 years).
• A passion for customer service.
• Demonstrated experience managing a team, including carrying out disciplinary procedures when necessary.
• Have a proven track record in delivering targets and reporting on them as part of, or through a team.
• Have experience managing a team including rosters.
• Have excellent leadership and influencing skills- leading by example with the team.
• Be organized with a strong attention to detail & time management.
• Strong communication skills in order to encourage a high-performing team.
• Ability to proficiently delegate tasks, and monitor these tasks daily.
• Experience with store merchandising.
• Microsoft office suite proficient.
• Ability to be adaptable and flexible to changing business needs.
• A positive, can-do attitude.
• A passion for fashion and jewellery.

Why work with us?

Our generous benefits package includes:

• A highly competitive salary
• 40% employee discount
• 25% BT/ Arnotts discount
• Parties, rewards and incentives and gifts throughout the year

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Can you commute to Arnott's Henry Street for this position, or are you planning to relocate?
• What is the highest amount of direct employees that you've managed?

Experience:

• Retail Management: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person